Introduction Microsoft has always been a partner-focused company – bringing unified experiences for the partners to help them deliver services to the end-consumers effortlessly. Microsoft’s Cloud Solution Provider (CSP) program is built on this vision to help simplify the purchase experience of partners and to make it easier for them to meet the ever-evolving demands of … [Read more...]
The past two to three years have seen many CIOs aggressively working on their company's digital transformation (DT) strategy. Cloud, internet of things (IoT), augmented reality (AR), artificial intelligence (AI), automation, and similar technological advancements and now COVID-19 have given a primary push to the digital transformation efforts of organizations. But, contrary … [Read more...]
A business with customers is a business with people, and when you deal with people in your business, you need to focus more on the experience they have with your product rather than the price that they pay for it. As per a Gartner survey, more than 80% of the companies say that they fully compete on the basis of customer experience (CX). In increasingly crowded markets … [Read more...]
Revenue growth is a hot topic in the managed cloud service providers' space. Revenue generation has now become more important than ever, owing to the economic crisis brought forth by the COVID-19 pandemic. If a business needs to survive amidst this global and economic crisis, it needs to identify fresh sources of recurring revenue and build its service offerings around … [Read more...]
Today, cloud service providers are witnessing an increasingly competitive landscape - both on the technology and the business front, as big cloud infrastructure providers like Microsoft, Amazon Web Services (AWS), and cyber protection service providers like Acronis, are continuously innovating their offerings. These innovations, on one hand, give organizations the freedom to … [Read more...]
