RackNap cloud billing automation and partner management has increased our average revenue per partner by 35%
Seamlessly combine cloud offerings with existing telco services and enable customers to choose from diverse plans and pricing options.
Customize plans and pricing to match every scenario - from complimentary access to utility-based pricing. Provide one-time and subscription-based plans with or without automatic renewals.
Enhance customer convenience with multiple integrated payment gateways, ensuring secure and hassle-free transactions.
Offer the advantage of rapid and automated service provisioning, enabling customers to access your communication services within minutes of placing their orders.
Upon onboarding, customers gain access to a personalized panel to directly manage their services. They can upgrade, downgrade, add, and remove existing services directly through the panel.
Customers can effortlessly access a variety of support options directly from their panel - smart auto-responses, and instant access to communication, reducing the demand for manual support.
Enhance your ARPU with strategic cross-selling and upselling within the customer panel. Bundle and promote add-ons and services, specifically curated to enhance customer value.
Monitor and track service consumption in real-time, ensuring unparalleled transparency for customers and you.
The administrators’ panel offers a comprehensive view of new telco customers and active subscriptions, facilitating seamless operations.
Administrators can effortlessly access and manage all invoices, orders, and receipts related to telecom and cloud services in one centralized location.
Admins can effectively handle and assign support tickets within the admin panel, ensuring prompt and efficient customer assistance for telecom services.
Implement scalable pricing tiers and volume discounts. Access comprehensive dashboards for telecom billing intelligence.
Unify and optimize your tech stack. Leverage integrations with a wide range of systems, including homegrown or third-party commerce systems, subscription management systems, and ERP tools.
Utilize any currency, payment method, and portal of your choice. We'll take care of taxes seamlessly, both locally and internationally.
Automated orders with cross-selling and up-selling capability.
Reduced manual processes and manpower saving.
Strong support capabilities with control in customers’ hands.
Users across 6 continents trust us as we have everything ready.
*Source: Case studies of Technova, Reliance Infosystems, STS