Supercharge your business with advanced cloud and web hosting management platform

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Grow your Web Hosting Business with branded marketplace, automated billing of hosting services and better customer support

End-to-end web hosting automation

  • Ready-to-go

    Using RackNap’s branded marketplace, you can sell your own services and enable complete customer lifecycle.

  • Bill with ease

    Free, One-time, Recurring, Pay-per-use, and Contract cloud plans supported with auto-renewal and usage-based pricing.

  • Maximize renewal sales

    Automate lead generation for upcoming renewals based on pre-defined windows. Send automatic periodic renewal reminders and take appropriate actions.

end-to-end web hosting automation
build a partner base

Build a partner base

  • Complete White-labelling

    With RackNap, provide a ready-made, white-labelled marketplace to your partners. Your partners get a copy of RackNap admin panel too to manage their own customers, and their customers get white-labelled customer panel.

  • Strong Partner Enablement

    With training resources and marketing collateral ready in their panel, your partners are ready to sell from the word ‘go’.

  • Complete Control

    Partners can fully manage their customers – upgrade/downgrade their existing products, add new products, provide white-labelled support, and more. You can also do “Lead Lock” – once a lead is locked by one partner, it cannot be worked on by others.

Support your customers

  • Minimize Ticket Creation

    Self-service module provides intelligent auto-answers to the customers when they try to raise a ticket. This saves your support team’s time.

  • Smart Ticket Assignment

    RackNap assigns tickets to right support representative with the right expertise, basis parameters like - department, product, geography, SLA, issue severity etc.

  • Customer Dashboard

    Customers can see all their services' status, communication logs, past tickets, etc. at a single place in customer self-service portal of RackNap.

support your customers

RackNap supports LogicBoxes, OpenSRS, Plesk and cPanel

Does RackNap improve my business profitability?

35% *

Revenue Growth (Average Revenue per partners)

Automated orders with cross-selling and up-selling capability.

40%*

Operational Cost Reduction

Reduced manual processes and manpower saving.

60%*

Increased Customer Satisfaction

Strong support capabilities with control in customers’ hands.

50K+*

Global End Users

Users across 6 continents trust us as we have everything ready.

*Source: Case studies of Technova, Reliance Infosystems, STS

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