RackNap cloud billing automation and partner management has increased our average revenue per partner by 35%
Your customers will discover a wide range of Microsoft 365 plans conveniently showcased on your website.
The customers can easily place their Microsoft 365 orders through your user-friendly interface.
Give the benefit of multiple integrated payment gateways, ensuring a secure and hassle-free transaction for your customers.
Provide the convenience of quick and automated service provisioning, so that your customers can get Microsoft 365 services within minutes of order placement.
Using Microsoft ID and password, the customer can log in to the Microsoft panel to view his/her licenses. You too can see the customer's Microsoft 365 licenses. For NCE subscriptions, customers can purchase service with 1-year or 3-year subscription period on monthly billing.
Upon onboarding, customers gain access to a personalized panel tailored to their needs.
The customers can take control of their Microsoft 365 services – easily upgrade, downgrade, or renew through the ‘Renewal Center’ with just a few clicks.
They can seamlessly access a range of support options right from your customer panel.
They can monitor and track their service consumption in real-time, ensuring complete transparency.
RackNap automatically calculates the payment to be made on a pro-rata basis. With Microsoft 365 billing automation, customers can switch and change their plans, and the billing amount is adjusted automatically.
The admin panel provides a comprehensive view of new Microsoft 365 customers and active subscriptions.
The administrators can easily access and manage all Microsoft 365 invoices, orders, and receipts in one centralized location.
Efficiently handle and assign support tickets, ensuring prompt and effective customer assistance.
Admins can effortlessly configure plans and manage pricing, ensuring flexibility and adaptability.
Simplify the process with bulk upload options for Microsoft 365 plans, streamlining your pricing operations.
Customers’ Microsoft 365 licenses can be renewed or canceled within the first seven days of any billing term. Suspension or cancellation is immediately processed and is reflected at Microsoft panel and customer panel.
Automated orders with cross-selling and up-selling capability.
Reduced manual processes and manpower saving.
Strong support capabilities with control in customers’ hands.
Users across 6 continents trust us as we have everything ready.
*Source: Case studies of Technova, Reliance Infosystems, STS