Sell Microsoft 365 with Complete Automation
Unlock the Power of Seamless Billing, Management, and Subscription Automation for Microsoft 365
Customers Love RackNap
RackNap cloud billing automation and partner management has increased our average revenue per partner by 35%
Chi Tran,
Director, Technova
RackNap Is Featured in Industry Reports
How Microsoft 365 Selling Automation Works?
Automate billing, provisioning, and customer lifecycle with Microsoft 365 automation platform
Streamline Microsoft 365 Ordering on Your Marketplace
- Prominently Display Plans and Pricing
Your customers will discover a wide range of Microsoft 365 plans conveniently showcased on your website.
- Easy Order Placement
The customers can easily place their Microsoft 365 orders through your user-friendly interface.
- Multiple Payment Options
Give the benefit of multiple integrated payment gateways, ensuring a secure and hassle-free transaction for your customers.
- Rapid Service Provisioning
Provide the convenience of quick and automated service provisioning, so that your customers can get Microsoft 365 services within minutes of order placement.
- Transparency for you and your customers
Using Microsoft ID and password, the customer can log in to the Microsoft panel to view his/her licenses. You too can see the customer's Microsoft 365 licenses. For NCE subscriptions, customers can purchase service with 1-year or 3-year subscription period on monthly billing.
Empower Your Customers with Control
- Customer Panel on Onboarding
Upon onboarding, customers gain access to a personalized panel tailored to their needs.
- Self-Manage Service
The customers can take control of their Microsoft 365 services – easily upgrade, downgrade, or renew through the ‘Renewal Center’ with just a few clicks.
- Access Support Options
They can seamlessly access a range of support options right from your customer panel.
- Real-time Consumption Metrics
They can monitor and track their service consumption in real-time, ensuring complete transparency.
- Pro-rata payment calculations
RackNap automatically calculates the payment to be made on a pro-rata basis. With Microsoft 365 billing automation, customers can switch and change their plans, and the billing amount is adjusted automatically.
Effortless Administration for Seamless Operations
- See New Customers and Subscriptions
The admin panel provides a comprehensive view of new Microsoft 365 customers and active subscriptions.
- Manage Invoices, Orders, and Receipts
The administrators can easily access and manage all Microsoft 365 invoices, orders, and receipts in one centralized location.
- Support Ticket Management
Efficiently handle and assign support tickets, ensuring prompt and effective customer assistance.
- Plan Configuration and Pricing Management
Admins can effortlessly configure plans and manage pricing, ensuring flexibility and adaptability.
- Bulk Upload of Plans
Simplify the process with bulk upload options for Microsoft 365 plans, streamlining your pricing operations.
- Auto-renewal and cancellation (as per NCE model)
Customers’ Microsoft 365 licenses can be renewed or canceled within the first seven days of any billing term. Suspension or cancellation is immediately processed and is reflected at Microsoft panel and customer panel.
Does RackNap improve my business profitability?
35% *
Revenue Growth (Average Revenue per partners)
Automated orders with cross-selling and up-selling capability.
40%*
Operational Cost Reduction
Reduced manual processes and manpower saving.
60%*
Increased Customer Satisfaction
Strong support capabilities with control in customers’ hands.
50K+*
Global End Users
Users across 6 continents trust us as we have everything ready.
*Source: Case studies of Technova, Reliance Infosystems, STS