Provide quick action service links to open a support ticket, renew a service, upgrade/downgrade, add add-ons and do a lot more.
Provide billing information, like ledgers, orders, invoices, logs and quick links for placing orders, adding funds and more.
Provide support communication logs - including emails, chats and tickets through a single click in dashboard.
Make dashboards of services, support and billing, with important notifications visible to the customers at login itself.
Make services due for renewal, current balance and open tickets etc. available to the customers via dashboard, to act upon.
Provide quick access to information- knowledgebase, announcements, tickets, email logs, quick link to create ticket and more.
Increase cross-sell and up-sell by displaying 'Recommended Services' to a customer, based on his/her existing services.
Encourage customer to upgrade billing cycle or service configuration by showing value-adds he/she gets for free.
Show add-ons related to a particular service in the 'My Services' section. Let the platform increase your revenue!
Automated orders with cross-selling and up-selling capability.
Reduced manual processes and manpower saving.
Strong support capabilities with control in customers’ hands.
Users across 6 continents trust us as we have everything ready.
*Source: Case studies of Technova, Reliance Infosystems, STS
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