With RackNap, you can provision, deliver and manage cyber protection services of your new and existing customers from a single dashboard.
With support for both ‘Per-workload’ and ‘Per-GB’ models, the service provisioning can begin automatically, once your client selects his/her Acronis Cyber Protect Cloud plan and clicks to configure.
Your customer can view all his/her backup service details, billing details etc. and manage the cyber protection service securely, via his/her control center.
Admins can use reconciliation reports to reconcile data between Acronis and RackNap panels for keeping the system synced. Further, they can view and manage service consumption via billing usage reports for partners and customers.
With RackNap's cloud billing module, you can manage and bill your customers on pre-paid model.
Set automatic alerts to notify the end users that their usage limit has been exceeded, and you can schedule the suspension mails to the users, per set triggers.
Eliminate the hassle of keeping track of different services purchased by the end clients. With automatic invoice generation, reduce manual involvement and get seamless order processing.
Admins can remotely install, update, and manage Acronis Cyber Protect Cloud from the admin panel. They can directly provision pending services, suspend, unsuspend and terminate them from a single panel.
Customers can view all backup services and billing details etc. and manage the cyber protection services securely, via the customer panel.
Admins and customers are both protected with the Single Sign-On feature. They can view service, billing, and usage details on a real-time basis. Admins can monitor the service status while ensuring the complete security of clients' data.
Admin and/or customer can upgrade, or downgrade quota assigned to him/her via automation. They can upgrade/downgrade his/her package under the same tenant.
Automated orders with cross-selling and up-selling capability.
Reduced manual processes and manpower saving.
Strong support capabilities with control in customers’ hands.
Users across 6 continents trust us as we have everything ready.
*Source: Case studies of Technova, Reliance Infosystems, STS