A business with customers is a business with people, and when you deal with people in your business, you need to focus more on the experience they have with your product rather than the price that they pay for it. As per a Gartner survey, more than 80% of the companies say that they fully compete on the basis of customer experience (CX). In increasingly crowded markets … [Read more...]
How CSPs can exploit multi-cloud to grow revenues?
Revenue growth is a hot topic in the managed cloud service providers' space. Revenue generation has now become more important than ever, owing to the economic crisis brought forth by the COVID-19 pandemic. If a business needs to survive amidst this global and economic crisis, it needs to identify fresh sources of recurring revenue and build its service offerings around … [Read more...]
Best way to sell cloud services to new & existing customers in 2020
Today, the cloud service providers are witnessing an increasingly competitive landscape - both on the technology and the business front, as big cloud infrastructure providers like Microsoft, AWS, IBM and more are continuously innovating their offerings. These innovations, on one hand, give organizations the freedom to use a mixed set of capabilities from different vendors, but … [Read more...]
Top 5 cloud computing challenges for service providers in 2020 and tips to overcome them
Cloud computing has been one of the most exciting and disruptive forces in the IT world in the past decade. The market for cloud solutions is expected to show accelerated growth in 2019 and beyond, as organizations all over the world are moving to the cloud with an aim to power their core business systems along with their customer-facing applications. As per Forrester's Cloud … [Read more...]
How to grow your business with the new commerce experience for Azure in the CSP program?
Digitally transformed organizations are able to create better value for their customers today with advanced technologies. Microsoft customers rely on trusted Microsoft partners with industry-specific expertise and experiences to assist in accelerating digital transformation with customized services and assistance. In a Forrester study, Microsoft partners told that focusing … [Read more...]
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