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Is automation a boon or a bane for Service Providers?

June 1, 2022 by Priya Abraham

Technological innovations have always been welcomed with a sort of friction – think about 3D printing, drones, driverless cars, cab services, travel websites, and automation. These innovations are disruptive and are believed to replace jobs requiring human intervention and sometimes even industries. For example, travel websites like Expedia and Travelocity can replace the need … [Read more...]

How best to retain your customers?

May 25, 2022 by Jyotsana

retain customers

It's no secret that it's expensive and time-consuming to acquire new customers. Once you've gone through the trouble of attracting them to your business, the last thing you want is for them to leave after just one purchase. In this blog post, we will discuss the ways in detail that can help keep your customers happy and coming back for more! At the heart of any successful … [Read more...]

How automation helps subscription businesses to be successful?

May 11, 2022 by Jyotsana

subscription billing software - RackNap

Subscription businesses are becoming more and more popular these days. Why? There are a few reasons for this. First, subscription businesses are very convenient for customers. They can subscribe to your service and then forget about it – they will always have access to the product or service that they need. Second, subscription businesses are very profitable for … [Read more...]

CSP growth series | The best marketing guide for your Microsoft CSP business

May 4, 2022 by Priyanka

Microsoft CSP

The Microsoft CSP program is a great way to get started in the cloud services industry, with various subscription options available. Some popular choices include Microsoft 365, Microsoft Azure, and Teams. Recently, Microsoft launched a new customer experience program called NCE for its seat-based offers. This update to the company's licensing programs, tools and services is … [Read more...]

RackNap is Microsoft NCE Ready – Bill your customers with ease

April 18, 2022 by Sabarinathan Sampath

Microsoft NCE

Microsoft’s latest initiative, New Commerce Experience (NCE) is changing the way cloud solution providers (CSP) and partners transact and work with their customers. A step ahead, RackNap is prepared to power up Microsoft 365 NCE transactions and provide support for any changes when they come about. Here's everything you need to know about Microsoft's New Commerce Experience … [Read more...]

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