Transform your Telecom Business with Automation
Expand your communication services portfolio with innovative bundling, and experience effortless billing and streamlined management. Delight customers with quick and automated subscription delivery.
Customers Love RackNap
RackNap cloud billing automation and partner management has increased our average revenue per partner by 35%
Chi Tran,
Director, Technova
Sell Integrated Solutions on Your Telecom Marketplace
- Get a unified marketplace for cloud and communication services
Seamlessly combine cloud offerings with existing telco services and enable customers to choose from diverse plans and pricing options.
- Configure plans and pricing to satisfy diverse palates
Customize plans and pricing to match every scenario - from complimentary access to utility-based pricing. Provide one-time and subscription-based plans with or without automatic renewals.
- Provide diverse payment choices
Enhance customer convenience with multiple integrated payment gateways, ensuring secure and hassle-free transactions.
- Activate services swiftly via automation
Offer the advantage of rapid and automated service provisioning, enabling customers to access your communication services within minutes of placing their orders.
Offer Superior Customer Experiences
- Tailored customer panel for telco clients
Upon onboarding, customers gain access to a personalized panel to directly manage their services. They can upgrade, downgrade, add, and remove existing services directly through the panel.
- Streamlined support access – within the panel
Customers can effortlessly access a variety of support options directly from their panel - smart auto-responses, and instant access to communication, reducing the demand for manual support.
- Cross-sell and upsell in the customer panel
Enhance your ARPU with strategic cross-selling and upselling within the customer panel. Bundle and promote add-ons and services, specifically curated to enhance customer value.
- Get real-time service consumption metrics
Monitor and track service consumption in real-time, ensuring unparalleled transparency for customers and you.
Streamline Administration for Your Telecom Service Admins
- Get a unified customer and subscription overview
The administrators’ panel offers a comprehensive view of new telco customers and active subscriptions, facilitating seamless operations.
- Seamlessly manage invoices, orders, and receipts
Administrators can effortlessly access and manage all invoices, orders, and receipts related to telecom and cloud services in one centralized location.
- Enhance customer support efficiency
Admins can effectively handle and assign support tickets within the admin panel, ensuring prompt and efficient customer assistance for telecom services.
Scale and Extend to Go Global
- Intelligent telecom billing for scalability
Implement scalable pricing tiers and volume discounts. Access comprehensive dashboards for telecom billing intelligence.
- Effortless integration with diverse systems
Unify and optimize your tech stack. Leverage integrations with a wide range of systems, including homegrown or third-party commerce systems, subscription management systems, and ERP tools.
- Expand your horizons
Utilize any currency, payment method, and portal of your choice. We'll take care of taxes seamlessly, both locally and internationally.
Sell on Your Telecom Marketplace- Get a unified marketplace for cloud and telco services
- Configure plans and pricing to satisfy diverse palates
- Provide diverse payment choices
- Activate services swiftly via automation
Offer Superior Customer Experiences- Tailored customer panel for telco clients
- Streamlined support access - within the panel
- Cross-sell and upsell in the customer panel
- Provide them real-time service consumption metrics
Simplify Telecom Service Administration- Get an admin panel for a unified customer and subscription overview
- Seamlessly manage invoices, orders, and receipts
- Enhance customer support efficiency
Prepare for the future- Intelligent billing for scalability
- Integrations with diverse systems
- Grow your business across the globe
Enable subscription businesses globally
Does RackNap improve my business profitability?
35% *
Revenue Growth (Average Revenue per partners)
Automated orders with cross-selling and up-selling capability.
40%*
Operational Cost Reduction
Reduced manual processes and manpower saving.
60%*
Increased Customer Satisfaction
Strong support capabilities with control in customers’ hands.
50K+*
Global End Users
Users across 6 continents trust us as we have everything ready.
*Source: Case studies of Technova, Reliance Infosystems, STS