RackNap is a completely automated ISP billing software with automated invoicing and billing management as well as tax compliance support.
Define multiple plans and set bandwidth limit as per your ISP business’ requirement – one-time, monthly, pay-per-use, recurring, etc. in a few simple steps.
Expand your product line and become a one-stop-shop for all technology, including cloud services to your customers. Co-sell, up-sell, and create product bundles to increase Average Revenue Per User (ARPU).
RackNap helps manage orders with end-to-end automation. Capture order status (renew, pause, or upgrade) in real-time and close orders on time.
Set your ISP business to success by creating a reseller network and managing it seamlessly with the help of RackNap. Set your profit margin and maximize revenues by cutting costs on manual operations.
Get complete details related to subscribers, usage reports, invoices, payments, balance, sales, marketing leads, etc. via multiple reports.
Allow your customers to raise or reply to tickets from within their panel. Provide quick action service links to help them discover solutions easily.
Set bandwidth consumption limits and manage SMS alerts through a single dashboard. Provide support communication like emails from within the admin panel.
Generate revenue from existing customers by upselling and cross-selling new services by recommending them within the panel or by communicating new plans and special discounts via notifications.
Automated orders with cross-selling and up-selling capability.
Reduced manual processes and manpower saving.
Strong support capabilities with control in customers’ hands.
Users across 6 continents trust us as we have everything ready.
*Source: Case studies of Technova, Reliance Infosystems, STS