Build an ISP business around cloud - leave rest on us
ISP Billing and bandwidth management software
- Automated ISP billing and invoicing
RackNap is a completely automated ISP billing software with automated invoicing and billing management as well as tax compliance support.
- Set multiple plans
Define multiple plans and set bandwidth limit as per your ISP business’ requirement – one-time, monthly, pay-per-use, recurring, etc. in a few simple steps.
- Offer cloud with ISP offerings
Expand your product line and become a one-stop-shop for all technology, including cloud services to your customers. Co-sell, up-sell, and create product bundles to increase Average Revenue Per User (ARPU).
End-to-end ISP business management
- Never miss an order
RackNap helps manage orders with end-to-end automation. Capture order status (renew, pause, or upgrade) in real-time and close orders on time.
- Set up a reseller network
Set your ISP business to success by creating a reseller network and managing it seamlessly with the help of RackNap. Set your profit margin and maximize revenues by cutting costs on manual operations.
- Reporting and business intelligence tools
Get complete details related to subscribers, usage reports, invoices, payments, balance, sales, marketing leads, etc. via multiple reports.
Help your customers self-serve with customer panel
- Manage customer tickets
Allow your customers to raise or reply to tickets from within their panel. Provide quick action service links to help them discover solutions easily.
- Communication and alerts
Set bandwidth consumption limits and manage SMS alerts through a single dashboard. Provide support communication like emails from within the admin panel.
- Upsell/Cross-sell services to your existing customers
Generate revenue from existing customers by upselling and cross-selling new services by recommending them within the panel or by communicating new plans and special discounts via notifications.
RackNap is “Microsoft Preferred Solution”
at Azure Marketplace
Does RackNap improve my business profitability?
35% *
Revenue Growth (Average Revenue per partners)
Automated orders with cross-selling and up-selling capability.
40%*
Operational Cost Reduction
Reduced manual processes and manpower saving.
60%*
Increased Customer Satisfaction
Strong support capabilities with control in customers’ hands.
50K+*
Global End Users
Users across 6 continents trust us as we have everything ready.
*Source: Case studies of Technova, Reliance Infosystems, STS