ISP Billing Platform

Subscription Billing & Monetization Platform for

Monetize your ISP business, expand your product portfolio with cloud, sell bundled products, and increase your APRU.

Customers Love RackNap

Chi Tran

RackNap cloud billing automation and partner management has increased our average revenue per partner by 35%

Chi Tran,

Director, Technova

Acquire more customers by streamlining and automating your ISP billing operations

ISP Billing and bandwidth management software

  • Automated ISP billing and invoicing

    RackNap is a completely automated ISP billing software with automated invoicing and billing management as well as tax compliance support.

  • Set multiple plans

    Define multiple plans and set bandwidth limit as per your ISP business’ requirement – one-time, monthly, pay-per-use, recurring, etc. in a few simple steps.

  • Offer cloud with ISP offerings

    Expand your product line and become a one-stop-shop for all technology, including cloud services to your customers. Co-sell, up-sell, and create product bundles to increase Average Revenue Per User (ARPU).

  • Subscriber Management

    Manage all your ISP subscriptions and multiple billing cycles from a single unified console.

  • Payment Reconciliation

    Get your all customer's dues on a single page. Simplify customer dues and payments.

  • Online Payments & Recharge

    Simple ways to collect payments and recurring recharges via popular payment gateways.

ISP billing software

Increase ARPU from existing customers

  • Never miss an order

    RackNap helps manage orders with end-to-end automation. Capture order status (renew, pause, or upgrade) in real-time and close orders on time.

  • Set up a reseller network

    Set your ISP business to success by creating a reseller network and managing it seamlessly with the help of RackNap. Set your profit margin and maximize revenues by cutting costs on manual operations.

  • Reporting and business intelligence tools

    Get complete details related to subscribers, usage reports, invoices, payments, balance, sales, marketing leads, etc. via multiple reports.

  • Create Bundled Offerings

    Create unique offerings by bundling your offerings with third-party products pre-integrated with RackNap – like Bandwidth + Microsoft 365

  • Automate Renewals

    Reduce manual efforts by automating renewals via customer panel and improving renewal process.

  • Sell In-demand Cloud Services

    Offer cloud services that are in demand, in addition to ISP offerings, which are integrated with RackNap – like Microsoft 365, Acronis and AWS.

Your customers need more - empower them with customer panel

  • Manage customer tickets

    Allow your customers to raise or reply to tickets from within their panel. Provide quick action service links to help them discover solutions easily.

  • Communication and alerts

    Set bandwidth consumption limits and manage SMS alerts through a single dashboard. Provide support communication like emails from within the admin panel.

  • Upsell/Cross-sell services to your existing customers

    Generate revenue from existing customers by upselling and cross-selling new services by recommending them within the panel or by communicating new plans and special discounts via notifications.

Billing Software for Internet Service Providers

Want to Resell cloud and technology solutions?
Connect with us for a Reseller Partnership

Does RackNap improve my business profitability?

35% *

Revenue Growth (Average Revenue per partners)

Automated orders with cross-selling and up-selling capability.


Operational Cost Reduction

Reduced manual processes and manpower saving.


Increased Customer Satisfaction

Strong support capabilities with control in customers’ hands.


Global End Users

Users across 6 continents trust us as we have everything ready.

*Source: Case studies of Technova, Reliance Infosystems, STS

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