Subscription Billing & Monetization Platform for
Monetize your ISP business, expand your product portfolio with cloud, sell bundled products, and increase your APRU.
Customers Love RackNap
RackNap cloud billing automation and partner management has increased our average revenue per partner by 35%
Chi Tran,
Director, Technova
Acquire more customers by streamlining and automating your ISP billing operations
ISP Billing and bandwidth management software
- Automated ISP billing and invoicing
RackNap is a completely automated ISP billing software with automated invoicing and billing management as well as tax compliance support.
- Set multiple plans
Define multiple plans and set bandwidth limit as per your ISP business’ requirement – one-time, monthly, pay-per-use, recurring, etc. in a few simple steps.
- Offer cloud with ISP offerings
Expand your product line and become a one-stop-shop for all technology, including cloud services to your customers. Co-sell, up-sell, and create product bundles to increase Average Revenue Per User (ARPU).
- Subscriber Management
Manage all your ISP subscriptions and multiple billing cycles from a single unified console.
- Payment Reconciliation
Get your all customer's dues on a single page. Simplify customer dues and payments.
- Online Payments & Recharge
Simple ways to collect payments and recurring recharges via popular payment gateways.
Increase ARPU from existing customers
- Never miss an order
RackNap helps manage orders with end-to-end automation. Capture order status (renew, pause, or upgrade) in real-time and close orders on time.
- Set up a reseller network
Set your ISP business to success by creating a reseller network and managing it seamlessly with the help of RackNap. Set your profit margin and maximize revenues by cutting costs on manual operations.
- Reporting and business intelligence tools
Get complete details related to subscribers, usage reports, invoices, payments, balance, sales, marketing leads, etc. via multiple reports.
- Create Bundled Offerings
Create unique offerings by bundling your offerings with third-party products pre-integrated with RackNap – like Bandwidth + Microsoft 365
- Automate Renewals
Reduce manual efforts by automating renewals via customer panel and improving renewal process.
- Sell In-demand Cloud Services
Offer cloud services that are in demand, in addition to ISP offerings, which are integrated with RackNap – like Microsoft 365, Acronis and AWS.
Your customers need more - empower them with customer panel
- Manage customer tickets
Allow your customers to raise or reply to tickets from within their panel. Provide quick action service links to help them discover solutions easily.
- Communication and alerts
Set bandwidth consumption limits and manage SMS alerts through a single dashboard. Provide support communication like emails from within the admin panel.
- Upsell/Cross-sell services to your existing customers
Generate revenue from existing customers by upselling and cross-selling new services by recommending them within the panel or by communicating new plans and special discounts via notifications.
Seamlessly integrated with major platforms
Want to Resell cloud and technology solutions?
Connect with us for a Reseller Partnership
Does RackNap improve my business profitability?
35% *
Revenue Growth (Average Revenue per partners)
Automated orders with cross-selling and up-selling capability.
40%*
Operational Cost Reduction
Reduced manual processes and manpower saving.
60%*
Increased Customer Satisfaction
Strong support capabilities with control in customers’ hands.
50K+*
Global End Users
Users across 6 continents trust us as we have everything ready.
*Source: Case studies of Technova, Reliance Infosystems, STS