Launch your cloud business as an Internet Service Provider (ISP)

Expand your product portfolio with cloud, sell bundled products, and increase your APRU

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your cloud business to SUCCEED.

Build an ISP business around cloud - leave rest on us

Cloud Billing and bandwidth management software

  • Automated cloud billing and invoicing

    RackNap is a completely automated cloud billing software for ISPs with automated invoicing and billing management as well as tax compliance support.

  • Set multiple plans

    Define multiple plans and set bandwidth limit as per your ISP business’ requirement – one-time, monthly, pay-per-use, recurring, etc. in a few simple steps.

  • Offer cloud with ISP offerings

    Expand your product line and become a one-stop-shop for all technology, including cloud services to your customers. Co-sell, up-sell, and create product bundles to increase Average Revenue Per User (ARPU).

Billing and bandwidth management software
ISP billing software

End-to-end cloud business management

  • Never miss an order

    RackNap helps manage orders with end-to-end automation. Capture order status (renew, pause, or upgrade) in real-time and close orders on time.

  • Set up a reseller network

    Set your ISP business to success by creating a reseller network and managing it seamlessly with the help of RackNap. Set your profit margin and maximize revenues by cutting costs on manual operations.

  • Reporting and business intelligence tools

    Get complete details related to subscribers, usage reports, invoices, payments, balance, sales, marketing leads, etc. via multiple reports.

Help your customers self-serve with customer panel

  • Manage customer tickets

    Allow your customers to raise or reply to tickets from within their panel. Provide quick action service links to help them discover solutions easily.

  • Communication and alerts

    Set bandwidth consumption limits and manage SMS alerts through a single dashboard. Provide support communication like emails from within the admin panel.

  • Upsell/Cross-sell services to your existing customers

    Generate revenue from existing customers by upselling and cross-selling new services by recommending them within the panel or by communicating new plans and special discounts via notifications.

Billing Software for Internet Service Providers

RackNap is “Microsoft Preferred Solution”
at Azure Marketplace

Does RackNap improve my business profitability?

35% *

Revenue Growth (Average Revenue per partners)

Automated orders with cross-selling and up-selling capability.

40%*

Operational Cost Reduction

Reduced manual processes and manpower saving.

60%*

Increased Customer Satisfaction

Strong support capabilities with control in customers’ hands.

50K+*

Global End Users

Users across 6 continents trust us as we have everything ready.

*Source: Case studies of Technova, Reliance Infosystems, STS

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