MSPs face their biggest challenge in terms of managing a multitude of internal systems in order to service their customers. Having multiple systems in place for price management, bundling services, support, monitoring, customer profiling causes recursion, increases possibility of inaccuracy and consumes more time and cost.
Rapid progress in the affordability and accessibility of technology will reshape the telecom consumer by 2020. Advancing telecom technologies will impact consumer behaviour in various ways like: Consumer lifestyle will be impacted by greater affordability of information and communications technology (ICT) goods and rising awareness like Google Glass and Toshiba digital mirror. It will be reflected through "smart homes", households that are integrated with ICT, becoming relatively common by 2020, while handheld devices will incorporate more tools, such as bank cards and car/house keys- A recent research by Ashutosh P
RackNap's seamless workflow management and the ability of integrating multiple systems streamlines the existing systems and facilitates the flexibility to adjust with futuristic changes, with a view of the past through automated audit trail to enhance profitability in this overall dynamic scenario.