Supercharge your business with advanced web hosting management platform

Are you still using old and outdated software for billing your web hosting services? It’s time to switch and scale your business.

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A 20-minute call can realign and set

your cloud business to SUCCEED.

Grow your Web Hosting Business with branded marketplace, automated billing of hosting services and better customer support

End-to-end web hosting automation

  • Ready-to-go

    Using RackNap’s branded marketplace, you can sell your own services and enable complete customer lifecycle.

  • Bill with ease

    Free, One-time, Recurring, Pay-per-use, and Contract cloud plans supported with auto-renewal and usage-based pricing.

  • Maximize renewal sales

    Automate lead generation for upcoming renewals based on pre-defined windows. Send automatic periodic renewal reminders and take appropriate actions.

End-to-end web hosting automation
Build a partner base

Build a partner base

  • Complete White-labelling

    With RackNap, provide a ready-made, white-labelled marketplace to your partners. Your partners get a copy of RackNap admin panel too to manage their own customers, and their customers get white-labelled customer panel.

  • Strong Partner Enablement

    With training resources and marketing collateral ready in their panel, your partners are ready to sell from the word ‘go’.

  • Complete Control

    Partners can fully manage their customers – upgrade/downgrade their existing products, add new products, provide white-labelled support, and more. You can also do “Lead Lock” – once a lead is locked by one partner, it cannot be worked on by others.

Support your customers

  • Minimize Ticket Creation

    Self-service module provides intelligent auto-answers to the customers when they try to raise a ticket. This saves your support team’s time.

  • Smart Ticket Assignment

    RackNap assigns tickets to right support representative with the right expertise, basis parameters like - department, product, geography, SLA, issue severity etc.

  • Customer Dashboard

    Customers can see all their services' status, communication logs, past tickets, etc. at a single place in customer self-service portal of RackNap.

Support your customers

RackNap supports LogicBoxes, OpenSRS, Plesk and cPanel

Does RackNap improve my business profitability?

35% *

Revenue Growth (Average Revenue per partners)

Automated orders with cross-selling and up-selling capability.

40%*

Operational Cost Reduction

Reduced manual processes and manpower saving.

60%*

Increased Customer Satisfaction

Strong support capabilities with control in customers’ hands.

50K+*

Global End Users

Users across 6 continents trust us as we have everything ready.

*Source: Case studies of Technova, Reliance Infosystems, STS

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