Automation Platform for Microsoft Indirect Providers

Manage your reseller ecosystem through a single platform

RackNap provides a unified platform for Microsoft Indirect Resellers to manage everything from a single platform. Be it their partner/reseller ecosystem, billing, provisioning or support. It enables them with a multitude of features to scale and grow their cloud business.

RackNap enables Microsoft Indirect Providers to overcome all Business challenges

Billing management with resellers and their end-customers
RackNap simplifies the management of billing for resellers and their end-customers with better features for managing invoices, orders, renewals and upgrades.
Simplified reseller and partner management
Microsoft Indirect Providers can onboard resellers/partners with simple process, manage billing with them and empower them with a reseller panel for managing their end-customers.
Automatic provisioning of Office 365 and Azure
With RackNap, Microsoft Indirect Providers can empower their resellers/partners to provision Office 365 and Azure from their marketplace with complete automation.
Empowers your partners with a reseller panel
RackNap provides a reseller panel for your resellers/partner using which they can manage their services and billing with you and their end-customers.
White-labelled marketplace for resellers
RackNap provides a white-labelled marketplace for the resellers/partners of Microsoft Indirect Partners which is integrated for automatic provisioning of cloud services.
Define billing terms for reselling
Microsoft Indirect Providers can define credit limits for selling certain services by the resellers and also enable/disable certain services for selling by a particular reseller.

Simplify Reseller Management with RackNap

RackNap empowers Microsoft Indirect Providers to manage their reseller network with detailed functionalities.
  • Simpler partner/reseller onboarding process.
  • Approval/cancellation of onboarding requests.
  • Set credit terms, enable/disable services for selling.
  • Partner gets own white labelled marketplace automatically.
  • Resell own products or vendor products.
  • Set exclusivity rights with partners to sell certain products.

Comprehensive Management Features for Microsoft Indirect Providers

RackNap offers detailed features for Microsoft Indirect Providers to manage various aspects of their reseller network and selling cloud services via the partners. It helps them maximize the revenue and profits via partner channels by reducing operational costs and management time.
Order placement from website & auto-provisioning
Real-time reports – sales, billing, support
Cross-selling & up-selling options
Partner channel management
Bundling Microsoft and own services
Sales operations automation
Pay-per-use billing with invoice auto-generation
Management of marketing campaigns
Subscription based Azure billing (Defined Credit Limit)
Managing Microsoft licenses and SKUs
Customer self-service features - renewals /upgrades
Integrated CRM - ticket, chat and phone support
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Business model selling cloud services
Discounts /rebates from Microsoft
Joint marketing campaigns
Big range of Microsoft services to resell

How RackNap Helps Microsoft Indirect Providers Optimize their Business Operations?

RackNap's comprehensive features are designed to help Microsoft Indirect Providers manage their business operations with end-to-end automation and reduced costs.
Automated marketing campaigns and sales management

Automated marketing campaigns and sales management

  • Track marketing campaigns, measure performance and ROIs.
  • View and manage cloud sales cycle.
  • Customizable email formats for sending automated service emails.
Manage recurring billing complexities

Manage recurring billing complexities

  • Customize billing plans – recurring, pay-per-use, one-time etc.
  • Define different pricing structures for different billing cycles.
  • Upsell, cross-sell and create product bundles for maximizing sales.
Indirect reseller panel

Indirect reseller panel

  • Resellers get a panel to manage their services with the distributor and their own customers.
  • Indirect resellers can manage billing, support and marketing of their end customers from a single pane of glass.
  • Indirect resellers can seamlessly sync their plans and pricing with the distributor (Indirect Provider).
Automated service provisioning and billing

Automated service provisioning and billing

  • Sell Microsoft services to your customers with complete automation.
  • Marketplace integration with RackNap enables seamless billing management – both at distributor and end customer levels.
  • Bundle Microsoft cloud and other non-cloud services to increase sales.
Multi-tier Channel Partner Management

Multi-tier Channel Partner Management

  • Create & manage multi-tier partner networks on discount/commission basis.
  • Provide admin panel for your partners and customer panel for his customers.
  • Provide white-labelled support for partner's end-customers.
Self-service panel for resellers' customers

Self-service panel for resellers' customers

  • To check their billing, orders and invoices.
  • To manage their services - upgrade, downgrade, renew, etc.
  • To use self-help guides and raise support tickets.
RackNap and Microsoft Work Closely to Help You Deliver Cloud Services with Smart Automation.
RackNap and Microsoft's Relationship

Book a demo to know what more RackNap can do for Microsoft Indirect Providers.