During the last decade, the reliance on subscription businesses has increased. From groceries, meals, supplements, and cosmetics to audiobooks and other software products and services – everything is just a click away. The growing demand for subscription services is also attracting new entrants. Check out the below stats: By 2022, 53% of all software revenue will be … [Read more...]
How to launch additional services as a Cloud Provider and increase your ARPU?
The COVID-19 pandemic has changed the game for many businesses, including the Cloud Services Providers (CSP). While there has been a demand for more cloud-based services due to a shift towards digital transformation – increasing competition also requires cloud providers to always put their best foot forward by identifying new opportunities and recurring revenue streams, … [Read more...]
Why do DTC businesses lose customers?
DTC (direct-to-consumer) companies are constantly looking for ways to keep their customers engaged. Many companies are now using a DTC framework – where no third-party retailers or wholesalers are involved, to offer their products and services. This allows customers to have a better experience and gives the merchant more control. This framework that involves subscription of … [Read more...]
Is automation a boon or a bane for Service Providers?
Technological innovations have always been welcomed with a sort of friction – think about 3D printing, drones, driverless cars, cab services, travel websites, and automation. These innovations are disruptive and are believed to replace jobs requiring human intervention and sometimes even industries. For example, travel websites like Expedia and Travelocity can replace the need … [Read more...]
Is it too expensive to manage your cloud subscription billing?
Current businesses, their systems and processes are today struggling with subscription business model that provides more flexible and diversified options to the customer. In terms of billing, there are multiple challenges that businesses are facing today. They include, but are not limited to: Software as a Service (SaaS) subscription businesses are struggling to scale … [Read more...]