RackNap
1. End-to-end cloud business automation
End-to-end cloud business automation
End-to-end cloud business automation
End-to-end cloud business automation
A cloud service delivery platform streamlines CSP operations by automating service delivery, provisioning, billing, inventory management, customer support, and monitoring, reducing payroll costs through automation.
2. Dynamic marketplace for product display and bundles:
End-to-end cloud business automation
End-to-end cloud business automation
End-to-end cloud business automation
This platform provides a unified marketplace for selling various cloud services, accommodating different pricing models, and offering customers a single location to discover and purchase diverse cloud services.
3. Easy customer retention
End-to-end cloud business automation
End-to-end cloud business automation
End-to-end cloud business automation
Multi-cloud providers can retain customers who switch cloud solutions by offering the desired services, ensuring customer loyalty even when changing providers.
4. Simplified and reliable access to cloud services
End-to-end cloud business automation
End-to-end cloud business automation
End-to-end cloud business automation
Customers benefit from a user-friendly experience with easy access to services, including support, through a single control panel for ordering, service management, billing history, and support inquiries.
5. Increased visibility and control
End-to-end cloud business automation
End-to-end cloud business automation
End-to-end cloud business automation
Gain insights into business performance with accessible key performance indicators, enabling informed decision-making and the management of upselling opportunities, all from a single platform.
6. Streamlined Support and CRM
End-to-end cloud business automation
End-to-end cloud business automation
End-to-end cloud business automation
Utilize a unified dashboard to streamline support and CRM processes, identifying and resolving support issues efficiently, thus saving time and resources.
7. Inventory and asset management
End-to-end cloud business automation
End-to-end cloud business automation
End-to-end cloud business automation
The platform, like RackNap, simplifies the allocation and management of data center and cloud inventory and hardware-software assets. It allows for instant provisioning and scaling of cloud services and packages while reducing dependency on multiple business management tools.