MARKETING AND CLOUD SALES MANAGEMENT
The crux of every profitable cloud business – Marketing and Sales management automation is the very need for generating maximum revenue. RackNap provides just that – a cloud sales management platform with end-to-end automation that takes care of both – fresh sales, and recurring renewal income and much more.
FULL VISIBILITY OF CLOUD SALES MANAGEMENT CYCLE
RackNap – the cloud sales automation platform helps you to avoid delayed responses, follow-ups, and call backs. Know what status a particular lead is in at the moment and take instant action accordingly.
KNOW THY CUSTOMERS WITH A CLOUD SELLING SOFTWARE
With a refined sales and customer management for cloud, hosting, SaaS and other services, help your sales team members be better prepared for conversation with prospective customers. Have complete visibility into the status of a prospect at a single dashboard, such as – is he a lead, potential or existing client? While upselling to existing clients, get details like – existing products, follow-ups done, any pending billing dues, and any support ticket raised, call logs and email logs to avoid repetitive communication.
Pro in-house coordination with option to comment on a particular lead for all employees to see and communicate accordingly. Control access to the dashboard information for each employee based on hierarchy, territory overlays and other custom filters.
SALES TEAM PRODUCTIVITY MANAGEMENT
Set targets and incentives for your cloud services sales team, and have it calculated and visible to employees in real-time to keep them motivated and have their performance monitored. With RackNap's Sales Target Manager Tool -
- Define sales targets and incentive structure based on various parameters, such as - type of product, amount, billing terms, number of products sold, etc.
- Auto-calculate and release commission with zero error for fresh sales as well as renewal or recurring sales.
- With complete automation setup for selling cloud services, have RackNap calculate the retroactive commission automatically as well.
- Identify the personnel pool continuously achieving their set sales targets for rewarding them and motivating them to achieve future targets.
Give more control in hands of your marketing team, and the capability to assess performance of each marketing campaign with automation for tracking leads generated and sales.
- Create logics as to which communication is to be sent when – emails or SMSs, and automate all your marketing communications through pre-designed text templates.
- RackNap can be integrated with any leading email marketing software like MailChimp, Sendgird, Mandrill, etc., allowing you to auto-sync and update your customer data.
- Add, schedule and expire promotional coupons and discounts as per multiple logics – product types, product plan, billing cycle, product bundles and existing or new customer.
- Have ongoing promotions and coupons shown in customer member panel to increase chances of cross-selling and generate additional recurring sales revenue from existing customer base.
- Allow your customers to submit testimonials and reviews for gaining trust of prospective buyers.
- Track closed leads and assess performance of your marketing campaigns with statistics auto-compiled from cloud sales management platform to evaluate ROI w.r.t. investment made for strategic cost optimization.