Multi-tier Partner Channel Management
Leverage your partner network to drive in more sales. RackNap automates the entire partner lifecycle, and helps you manage multiple partner channels – on discount or commission basis, on multi-tier model, i.e. your partner can leverage RackNap too to manage and sell to his customers.
RackNap gives complete visibility and control in the hands of your partner – be it seeing their commissions, products sold, current slab, revenue, requesting special discount or managing their end customers, handling support, placing an order for customer etc.
- Complete billing information - ledger, sales, commissions, discount, revenue and payout dates.
- Ability to ask for special privileges, like, extra commission or special discount at click of a button.
- Ability to handle their end customer via panel – manage support, see billing information, place order on behalf of customer etc.
- Ability to avail white-label support, i.e., your support representative can assist partner's end customer via automatic ticket and email routing.
- Ability to access sales and marketing resources to sell better – PPTs, mails, PDFs, datasheets, videos etc.
- Ability to 'Lead lock'. If one partner registers a lead, it is locked and cannot be worked on by other partners.
With RackNap's admin panel, track partner activities and performance in real time.
- See products sold and revenue earned via partners.
- Extract and evaluate partner performance by applying various filters and parameters.
- Identify top performing partners based on – new sign-ups, number of products sold, revenue, number of leads provided etc.
- Grant special discount and privileges to top performing partners straight from the panel.