RackNap serves as a platform for Distributors to resell cloud solutions through their Partners
Simple Partner Onboarding
Easily onboard partners with a simple signup process through your website.
White-labelled Marketplace for Partners
Equip your partners with a white-labelled marketplace of their own for reselling your cloud solutions.
White-labelled Support for Partners
Enable your partners to provide white-labelled support to their end-customers.
How RackNap enables Distributors and their complete Partner network?
With RackNap, you as a Distributor can empower your team and your complete Partner network to deliver, provision and manage the cloud solutions to the end-consumers with a great customer experience.
White-labelled Cloud Marketplace
Drive revenue by showcasing your cloud services a white-labelled, easy-to-use and SEO-friendly marketplace where your partners can discover, purchase, and launch the cloud services they need without the hand-holding. The partners can easily signup from this marketplace and can also have services provisioned and delivered directly.
Showcase all your cloud solutions on your branded marketplace.
Onboard Partners through a simple partner onboarding process to collect required details.
Provision services with a smooth customer journey for partners as well as customers.
Powerful Admin Management Portal
RackNap provides a panel for the Distributors with administration capabilities to help you edit your portfolio of cloud services, control pricing, promotions, manage partner and customer accounts, and review billing and invoicing – all from a single pane of glass.
Partner gets own white labelled Marketplace automatically
Set exclusivity rights with partners to sell certain products
Provision for Approval and Cancellation of partner requests.
Set Credit terms, enable/disable services for selling by partners.
Easy to use migration tool to onboard customers from other distributors
Ability to handle different transaction currencies with Partners to your local currency
Set different taxation rules for self and partners per product
Offer White-labelled support to partner's end customer
Partner Panel for your Partners
RackNap empowers your Partners with the ability to easily manage the cloud solutions they are selling from you. Your Partners can set-up and manage their brand settings, billing & pricing, invoicing, taxes, etc. for their end-customers from their Partner panel without your hand-holding.
Resell own products or vendor products
Can offer services via white labelled marketplace to customers
Manage full customer relationship via RackNap platform
Can sell distributor services or own IP based services
Buy On behalf of (BOBO) customer or self-service purchase by customer
Track Support tickets via Support module
Customer Self-service panel for Partner's End Customers
RackNap is highly modular and flexible, and it also empowers the end-users of services with a powerful customer self-service panel. With this simple-to-use customer self-service panel, the users can manage their relationship with their service providers (partners) and have a complete control over these services with following features:
All details about services, support and billing are readily available in customer panel.
Quick access to billing information - ledgers, orders, invoices.
Quick links for placing orders, adding funds from customer panel.
Self-service tool available for quick resolution of most common issues.
Can get announcements and notices that are generated by service provider.
Customer can create sub-users for its account.
Take a first-hand look of complete features for cloud providers. Spin us for a live demo.